We at the Preksha group i.e. Preksha Edutech Private Limited and its
subsidiaries, (“the Company/Preksha/We/Us/Preksha Edutech”) are
committed to protecting the privacy and security of your personal
information. Your privacy is important to us and maintaining your trust is
paramount.
This Privacy Policy explains how we collect, use, process and disclose
information about you. By using our website/app and affiliated services,
you consent to the terms of our privacy policy (“Privacy Policy”) in addition
to our Terms of Use. We encourage you to read this Privacy Policy
regarding the collection, use, and disclosure of your information from time
to time to keep yourself updated with the changes & updates that we make
to this Policy
This Privacy Policy describes our privacy practices for all websites,
products and services that are linked to it. However this policy does not
apply to those affiliates and partners that have their own privacy policy. In
such situations, we recommend that you read the privacy policy on the
applicable site. Any capitalized terms not defined hereunder shall hold the
same definition as provided under the Terms of Use.
The following information is collected by or on behalf of Preksha.
When you start using the Preksha App, we ask you to provide certain
information as part of the registration process, and in the course of your
interface with the Preksha App. We will collect this information through
various means and in various places through the Preksha App, including
account registration forms, contact us forms, or when you otherwise
interact with Preksha including at customer support.
At the time of registration, we ask for the following personal information.
Name (First Name, Last Name); Mobile Number; Email ID; Date of Birth;
PAN Card.
Pursuant to the services consumed by You from time to time, we may
explicitly seek additional information including address, payment or
banking information, credit score, credit/debit card details and any other
governmental identification numbers or documents. You may choose to
provide such information if you wish to use the services provided by the
App.
We will also maintain a record of the information you provide to us when
using customer support services.
From time to time, during your use of the Preksha App, Preksha may
require access to certain additional information such as SMS and contact
details. Prior to accessing any such additional information, explicit consent
shall be sought from you. Please note that even after consent has been
provided by you, we only read transactional or promotional SMS and do
not open, access or read any personal SMS.
Certain features may be restricted, unavailable or unusable if you choose
not to provide certain information.
We collect information relating to your use of our website/app through the
use of various technologies. This includes transaction details related to
your use of our services including the type of services you requested, the
payment method, amount and other related transactional and financial
information. Further, when you visit our website/app, we may log certain
information such as your IP address, browser type, mobile operating
system, manufacturer and model of your mobile device, geolocation,
preferred language, access time, and time spent. We will also collect
information about the pages you view within our sites and other actions
you take while visiting our website/app.
We also maintain some records of users who contact us for support, for the
purpose of responding to such queries and other related activities.
However, we do not provide this information to any third party without
your permission, or utilize the same for any purposes not set out
hereunder.
We may, on your consent, request certain third parties to provide
information about you to further personalize your experience on our
website/app, and provide certain services that cannot be accessed by all
users of the website/app.
In order to access Preksha services, you will be required to complete KYC
processes which may involve Preksha along with its partners, fetching
your KYC data from one or more KYC registries.
We may receive additional information about you, such as information to
help detect fraud and safety issues, from third party service providers
and/or partners, and combine it with information we have about you. We
may receive information about you and your activities through
partnerships, or about your experiences and interactions from our partner
ad networks.
We may use, store and process the information provided by you to (1)
improve the services offered through the Preksha App, (2) create and
maintain a trusted and safe environment on Preksha (such as complying
with our legal obligations and compliance with our policies) and (3)
provide, personalize, measure and improve our products and services.
The information collected through different channels, allows us to collect
statistics about our website/app usage and effectiveness, personalize your
experience whilst you are on our website/app,as well as customize our
interactions with you and to enhance the scope of the App Services.
We may use the information to create and maintain a safe environment
and use the same to detect and prevent fraud, span, abuse, security
incidents and other harmful activity.
We use the information we collect (including recordings of customer
support calls) to assist you when you contact our customer support services
to investigate and resolve your queries, monitor and improve our customer
support responses. Certain online transactions may involve us calling you.
This may also involve online chats. Please be aware that it is our general
practice to monitor and in some cases record such interactions for staff
training or quality assurance purposes or to retain evidence of a particular
transaction or interaction.
We intend to protect your personal information and to maintain its
accuracy as confirmed by you. We implement reasonable physical,
administrative, and technical safeguards to help us protect your personal
information from unauthorized access, use, and disclosure.
We are committed to protecting your data as if it were our own. If you are
a security enthusiast or a researcher and you have found a possible
security vulnerability on Preksha products, we encourage you to report the
issue to us responsibly. We shall put best of our efforts to investigate and
fix the legitimate issues in a reasonable time frame, meanwhile,
requesting you not to publicly disclose it.
As required by law, at times we might be required to disclose your personal
information including personal, transactional and financial information to
relevant regulatory, and governmental authorities and also to our advisors
such as law firms and audit firms while responding to requests from the
regulatory authorities. In some cases, when we believe that such
disclosure is necessary to protect our rights, or the rights of others, or to
comply with a judicial proceeding, court order, or legal process served on
our website/app we would share such information pursuant to a lawful
request from law enforcement agencies.
Preksha’s products, offered through the Preksha App are offered in
partnership with other commercial partners of Preksha. While availing
such products any data shared by you as well as the data collected from
your use of the App shall be shared with the relevant third parties with
whom Preksha has partnered. Their use of this data shall be subject to
their terms and conditions and privacy policy which may include sharing
of this data with their sub-contractors.
Subject to explicit and prior consent from you, we may use information
created by your use of our App, not including information collected
from other sources such as e-mails etc. for marketing purposes. This
consent is purely voluntary and you may at any time choose not to receive
marketing materials from us by following the unsubscribe instructions
included in each e-mail you may receive, by indicating so when we call you,
or by contacting us directly. Further, if you want to remove your contact
information from all our lists and newsletters, please click on the
unsubscribe button on the emails.
Subject to explicit and prior consent from you, we may disclose certain
information that is created by your use of our App to Preksha’s
subsidiaries, affiliate entities and partners that are not acting as our
suppliers or business partners. For the sake of clarity, we do not sell or
lease such information.
Some of our campaigns/programmes/related events may be co-branded,
that is sponsored by both the third parties and us. If you sign up for such
campaigns/programmes/related events, please note that your information
may also be collected by and shared with those third parties. We urge you
to familiarize yourself with their privacy policies to gain an understanding
of the manner in which they will handle information about you.
We may display targeted or untargeted third party online advertisements
on the Preksha website/app. We may also advertise our activities and
organizational goals on other websites/apps. We may collaborate with
other website/app operators as well as network advertisers to do so. We
request you to read and understand such concerned third party privacy
policies to understand their practices relating to advertising, including
what type of information they may collect about your internet usage. No
personally identifiable information is shared with any third party
online advertiser or website or app as part of any such activity.
Preksha does not provide any information relating to your usage
to such website operators or network advertisers.
During your use of the App, you may come across links to third party
websites/apps that are not affiliated with Preksha. Preksha is not
responsible for the privacy practices or the content of those other websites,
or for any acts/ omissions by such third parties in the course of your
transaction with them.
We provide all our Users an option to request the deletion of a specific account through the support section on the Preksha App. Following such a request, we delete all such information related to the specific account including but not limited to profile information, reward details, referrals details etc. that we are not required to retain. Please get in touch with our grievance officer, the contact details of which are mentioned below for such a request.
In certain circumstances, we may be unable to delete your account, such as
if there is any outstanding dispute, loan products availed through the
Preksha App or unresolved claims pending on your account. However,
upon resolution of the issue preventing deletion, the information is
immediately deleted and can’t be recovered thereafter. Note that we may
retain certain information if necessary for our own legitimate
business interests such as fraud prevention and enhancing users’
safety and security or to fulfill our legal and contractual
obligations and compliance requirements.
We use data collection devices such as “cookies”, etc. on certain parts of the
App to help analyze the App Services, user interaction with the App,
measure promotional effectiveness, and promote trust and safety. For the
sake of clarity, “cookies” are small files placed on your device
hard-drive/storage that assist us in providing the services offered through
the App. Please be informed that we offer certain features via the App that
are only available through the use of a “cookie”.
We also use cookies to allow you to enter a particular password less
frequently during a session. Cookies also help us obtain information that
assists us in curating the Services more targeted to your interests. You are
always free to decline our cookies if your device permits, although in that
case you may not be able to use certain features on the app and you may
be required to provide a password more frequently during a session.
Preksha reserves the right to change this policy from time to time. Any
changes shall be effective immediately upon the posting of the revised
Privacy Policy. We encourage you to periodically review this page for the
latest information on our privacy practices.
If you have questions, concerns, or suggestions regarding our Privacy
Policy, we can be reached using the contact information on our “Contact
Us” page.
Before we are able to provide you with any information or correct any
inaccuracies, however, we may ask you to verify your identity and to
provide other details to ascertain your identity and to help us to respond to
your request. We will contact you within 30 days of your request.
By visiting our website/mobile application, you have consented to our terms of use and privacy policy. You are providing your consent to share your personal information which may include your name, address, telephone number, photograph along with supporting KYC (Know Your Customer) documents, bank account details, financial statements and other such personal information with us and Credit Bureaus, our lending partners (including NBFCs, Banks etc.) as well as outsourced agencies of the lenders, for the purpose of obtaining financial assistance..
Your personal information may be stored by us as per the Applicable Laws and as laid down in our Privacy Policy. You may read our privacy policy at above. You hereby consent to provide one time access of camera, microphone, location and other such features on your mobile phone for the purpose of on-boarding / KYC requirement.
Your personal information may be shared with Statutory or Regulatory Bodies constituted under any Statute, Act or Regulation for the time being in force or under any order, judgement, decree of the Court, Tribunal or Judicial Authority.
You can write to us at assit@prekshaedu.com for giving or denying your consent for use of specific data, restrict disclosure to third parties, data retention, or revoke consent already granted to collect personal data or making our mobile application delete or forget the data.
Permission Required to use your personal data
Please share your approval for calculating your eligibility and speeding up loan approval process.
In the event that you have a grievance regarding our privacy policy or data
usage practices, you may reach out to our Grievance Redressal Officer at
the details below:
Grievance Redressal Officer: Sheshadri Shekhar Bhamidipati
Mobile : +91 80190 02729
Email : sekhar@prekshaedu.com
Grievance Redressal Officer shall redress the grievances within one month
from the date of receipt of the said grievance.
We at the Preksha group i.e. Preksha Edutech Private Limited and its
subsidiaries, (“the Company/Preksha/We/Us/Preksha Edutech”) are
committed to protecting the privacy and security of your personal
information. Your privacy is important to us and maintaining your trust is
paramount.
This Privacy Policy explains how we collect, use, process and disclose
information about you. By using our website/app and affiliated services,
you consent to the terms of our privacy policy (“Privacy Policy”) in addition
to our Terms of Use. We encourage you to read this Privacy Policy
regarding the collection, use, and disclosure of your information from time
to time to keep yourself updated with the changes & updates that we make
to this Policy
This Privacy Policy describes our privacy practices for all websites,
products and services that are linked to it. However this policy does not
apply to those affiliates and partners that have their own privacy policy. In
such situations, we recommend that you read the privacy policy on the
applicable site. Any capitalized terms not defined hereunder shall hold the
same definition as provided under the Terms of Use.
The following information is collected by or on behalf of Preksha.
When you start using the Preksha App, we ask you to provide certain
information as part of the registration process, and in the course of your
interface with the Preksha App. We will collect this information through
various means and in various places through the Preksha App, including
account registration forms, contact us forms, or when you otherwise
interact with Preksha including at customer support.
At the time of registration, we ask for the following personal information.
Name (First Name, Last Name); Mobile Number; Email ID; Date of Birth;
PAN Card.
Pursuant to the services consumed by You from time to time, we may
explicitly seek additional information including address, payment or
banking information, credit score, credit/debit card details and any other
governmental identification numbers or documents. You may choose to
provide such information if you wish to use the services provided by the
App.
We will also maintain a record of the information you provide to us when
using customer support services.
From time to time, during your use of the Preksha App, Preksha may
require access to certain additional information such as SMS and contact
details. Prior to accessing any such additional information, explicit consent
shall be sought from you. Please note that even after consent has been
provided by you, we only read transactional or promotional SMS and do
not open, access or read any personal SMS.
Certain features may be restricted, unavailable or unusable if you choose
not to provide certain information.
We collect information relating to your use of our website/app through the
use of various technologies. This includes transaction details related to
your use of our services including the type of services you requested, the
payment method, amount and other related transactional and financial
information. Further, when you visit our website/app, we may log certain
information such as your IP address, browser type, mobile operating
system, manufacturer and model of your mobile device, geolocation,
preferred language, access time, and time spent. We will also collect
information about the pages you view within our sites and other actions
you take while visiting our website/app.
We also maintain some records of users who contact us for support, for the
purpose of responding to such queries and other related activities.
However, we do not provide this information to any third party without
your permission, or utilize the same for any purposes not set out
hereunder.
We may, on your consent, request certain third parties to provide
information about you to further personalize your experience on our
website/app, and provide certain services that cannot be accessed by all
users of the website/app.
In order to access Preksha services, you will be required to complete KYC
processes which may involve Preksha along with its partners, fetching
your KYC data from one or more KYC registries.
We may receive additional information about you, such as information to
help detect fraud and safety issues, from third party service providers
and/or partners, and combine it with information we have about you. We
may receive information about you and your activities through
partnerships, or about your experiences and interactions from our partner
ad networks.
We may use, store and process the information provided by you to (1)
improve the services offered through the Preksha App, (2) create and
maintain a trusted and safe environment on Preksha (such as complying
with our legal obligations and compliance with our policies) and (3)
provide, personalize, measure and improve our products and services.
The information collected through different channels, allows us to collect
statistics about our website/app usage and effectiveness, personalize your
experience whilst you are on our website/app,as well as customize our
interactions with you and to enhance the scope of the App Services.
We may use the information to create and maintain a safe environment
and use the same to detect and prevent fraud, span, abuse, security
incidents and other harmful activity.
We use the information we collect (including recordings of customer
support calls) to assist you when you contact our customer support services
to investigate and resolve your queries, monitor and improve our customer
support responses. Certain online transactions may involve us calling you.
This may also involve online chats. Please be aware that it is our general
practice to monitor and in some cases record such interactions for staff
training or quality assurance purposes or to retain evidence of a particular
transaction or interaction.
We intend to protect your personal information and to maintain its
accuracy as confirmed by you. We implement reasonable physical,
administrative, and technical safeguards to help us protect your personal
information from unauthorized access, use, and disclosure.
We are committed to protecting your data as if it were our own. If you are
a security enthusiast or a researcher and you have found a possible
security vulnerability on Preksha products, we encourage you to report the
issue to us responsibly. We shall put best of our efforts to investigate and
fix the legitimate issues in a reasonable time frame, meanwhile,
requesting you not to publicly disclose it.
As required by law, at times we might be required to disclose your personal
information including personal, transactional and financial information to
relevant regulatory, and governmental authorities and also to our advisors
such as law firms and audit firms while responding to requests from the
regulatory authorities. In some cases, when we believe that such
disclosure is necessary to protect our rights, or the rights of others, or to
comply with a judicial proceeding, court order, or legal process served on
our website/app we would share such information pursuant to a lawful
request from law enforcement agencies.
Preksha’s products, offered through the Preksha App are offered in
partnership with other commercial partners of Preksha. While availing
such products any data shared by you as well as the data collected from
your use of the App shall be shared with the relevant third parties with
whom Preksha has partnered. Their use of this data shall be subject to
their terms and conditions and privacy policy which may include sharing
of this data with their sub-contractors.
Subject to explicit and prior consent from you, we may use information
created by your use of our App, not including information collected
from other sources such as e-mails etc. for marketing purposes. This
consent is purely voluntary and you may at any time choose not to receive
marketing materials from us by following the unsubscribe instructions
included in each e-mail you may receive, by indicating so when we call you,
or by contacting us directly. Further, if you want to remove your contact
information from all our lists and newsletters, please click on the
unsubscribe button on the emails.
Subject to explicit and prior consent from you, we may disclose certain
information that is created by your use of our App to Preksha’s
subsidiaries, affiliate entities and partners that are not acting as our
suppliers or business partners. For the sake of clarity, we do not sell or
lease such information.
Some of our campaigns/programmes/related events may be co-branded,
that is sponsored by both the third parties and us. If you sign up for such
campaigns/programmes/related events, please note that your information
may also be collected by and shared with those third parties. We urge you
to familiarize yourself with their privacy policies to gain an understanding
of the manner in which they will handle information about you.
We may display targeted or untargeted third party online advertisements
on the Preksha website/app. We may also advertise our activities and
organizational goals on other websites/apps. We may collaborate with
other website/app operators as well as network advertisers to do so. We
request you to read and understand such concerned third party privacy
policies to understand their practices relating to advertising, including
what type of information they may collect about your internet usage. No
personally identifiable information is shared with any third party
online advertiser or website or app as part of any such activity.
Preksha does not provide any information relating to your usage
to such website operators or network advertisers.
During your use of the App, you may come across links to third party
websites/apps that are not affiliated with Preksha. Preksha is not
responsible for the privacy practices or the content of those other websites,
or for any acts/ omissions by such third parties in the course of your
transaction with them.
We provide all our Users an option to request the deletion of a specific account through the support section on the Preksha App. Following such a request, we delete all such information related to the specific account including but not limited to profile information, reward details, referrals details etc. that we are not required to retain. Please get in touch with our grievance officer, the contact details of which are mentioned below for such a request.
In certain circumstances, we may be unable to delete your account, such as
if there is any outstanding dispute, loan products availed through the
Preksha App or unresolved claims pending on your account. However,
upon resolution of the issue preventing deletion, the information is
immediately deleted and can’t be recovered thereafter. Note that we may
retain certain information if necessary for our own legitimate
business interests such as fraud prevention and enhancing users’
safety and security or to fulfill our legal and contractual
obligations and compliance requirements.
We use data collection devices such as “cookies”, etc. on certain parts of the
App to help analyze the App Services, user interaction with the App,
measure promotional effectiveness, and promote trust and safety. For the
sake of clarity, “cookies” are small files placed on your device
hard-drive/storage that assist us in providing the services offered through
the App. Please be informed that we offer certain features via the App that
are only available through the use of a “cookie”.
We also use cookies to allow you to enter a particular password less
frequently during a session. Cookies also help us obtain information that
assists us in curating the Services more targeted to your interests. You are
always free to decline our cookies if your device permits, although in that
case you may not be able to use certain features on the app and you may
be required to provide a password more frequently during a session.
Preksha reserves the right to change this policy from time to time. Any
changes shall be effective immediately upon the posting of the revised
Privacy Policy. We encourage you to periodically review this page for the
latest information on our privacy practices.
If you have questions, concerns, or suggestions regarding our Privacy
Policy, we can be reached using the contact information on our “Contact
Us” page.
Before we are able to provide you with any information or correct any
inaccuracies, however, we may ask you to verify your identity and to
provide other details to ascertain your identity and to help us to respond to
your request. We will contact you within 30 days of your request.
By visiting our website/mobile application, you have consented to our terms of use and privacy policy. You are providing your consent to share your personal information which may include your name, address, telephone number, photograph along with supporting KYC (Know Your Customer) documents, bank account details, financial statements and other such personal information with us and Credit Bureaus, our lending partners (including NBFCs, Banks etc.) as well as outsourced agencies of the lenders, for the purpose of obtaining financial assistance..
Your personal information may be stored by us as per the Applicable Laws and as laid down in our Privacy Policy. You may read our privacy policy at above. You hereby consent to provide one time access of camera, microphone, location and other such features on your mobile phone for the purpose of on-boarding / KYC requirement.
Your personal information may be shared with Statutory or Regulatory Bodies constituted under any Statute, Act or Regulation for the time being in force or under any order, judgement, decree of the Court, Tribunal or Judicial Authority.
You can write to us at assit@prekshaedu.com for giving or denying your consent for use of specific data, restrict disclosure to third parties, data retention, or revoke consent already granted to collect personal data or making our mobile application delete or forget the data.
Permission Required to use your personal data
Please share your approval for calculating your eligibility and speeding up loan approval process.
In the event that you have a grievance regarding our privacy policy or data
usage practices, you may reach out to our Grievance Redressal Officer at
the details below:
Grievance Redressal Officer: Sheshadri Shekhar Bhamidipati
Mobile : +91 80190 02729
Email : sekhar@prekshaedu.com
Grievance Redressal Officer shall redress the grievances within one month
from the date of receipt of the said grievance.
Backed by Decades of
executive management experience.
Backed by Decades of
executive management experience.